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Check out our current job openings here. We're always looking for fresh talent, so if you think you're the right fit for our team, send your resume with the form.

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TikTok Shop Service Lead

About the Role

We're seeking an experienced digital marketing professional to develop and lead our TikTok Shop service offering for US-based brands. This role focuses on building and scaling TikTok Shop operations for our agency clients, with a strong emphasis on creator relationships and community management. As TikTok Shop is an emerging platform, we value your experience in e-commerce and creator management over specific TikTok Shop knowledge.

Key Responsibilities

  • Develop and implement TikTok Shop strategies for US brands
  • Build and manage creator relationships at scale
  • Create and optimize systems for creator outreach, onboarding, and management
  • Establish efficient processes for sample distribution and tracking
  • Create scalable SOPs for TikTok Shop operations
  • Analyze performance metrics and optimize strategies accordingly
  • Manage client relationships and reporting

Required Experience

  • English proficiency
  • 3+ years in digital marketing or e-commerce
  • Proven track record in influencer/creator management
  • Experience in building and managing online communities
  • Demonstrated ability to manage multiple high-value accounts
  • Experience with CRM systems and automation tools
  • Track record of scaling digital marketing operations

This Role is Perfect for Someone Who

  • Has a passion for social commerce and creator economy
  • Excels at relationship management and community building
  • Can effectively communicate with US brands and creators
  • Is eager to learn and master new platforms
  • Thrives in building new services from the ground up
  • Enjoys creating and optimizing systems and processes

WHY JOIN HYPERZON?

At Hyperzon, we’ve built a reputation as a leader in e-commerce marketing. With offices in Sofia, Bulgaria, and California, USA, we combine global expertise with local insights to deliver exceptional results.

Here’s what we offer:

  • 🎓 1:1 Expert Training: Gain direct mentorship in TikTok Shop management.
  • 🌍 Global Reach: Work with top-tier Amazon brands and expand their presence on TikTok Shop.
  • 🚀 Career Growth: Build your expertise in a fast-evolving industry with plenty of room for advancement.
  • 🤝 Collaborative Culture: Be part of a supportive, innovative team that values your input and creativity.
  • 🏢 Dynamic Work Environment: Enjoy our vibrant office in Sofia (with a rooftop and garden!) or flexible work-from-home options.

 

Excited to lead and manage TikTok Shop service, and help brands grow?

APPLY NOW!

Location: Sofia
Type: Full-time 
Reports to: COO

Note: Prior TikTok Shop experience is not required. We're looking for someone with strong e-commerce and creator management experience who can adapt quickly to this emerging platform. You'll be fully trained and supported by our experienced team.

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